Useful Info

Useful Info

24-hour front desk service
Our front desk staff will assist you with any questions you may have. Services that you may inquire at the front desk include laptop/tablet rental, car rental, laundry service, iron and ironing board, diving, massage, transportation, local attractions, daily press, fax and photocopying services. Groom service is also provided (from parking to reception- from reception to your room).
For the services of Wake-Up Call, Early Breakfast and Lunch Basket please notify our reception staff by 20:00 on the previous day.

Rooms
Our fully air-conditioned rooms offer all the comforts for a pleasant stay. Each is equipped with a mini fridge, free Wi-Fi, flat screen TV with satellite channels and a balcony or garden patio.
The private bathroom comes with a hot shower or bath tub, and a hairdryer. The hotel provides daily maid service. Linen is changed every second day, while towels are changed daily. Please inquire at the reception desk if you wish to have your towels changed sooner than scheduled.
Additionally, please inquire at our reception desk if you wish for a baby crib to be placed in your room.
 
Transportation to Heraklion city centre
A taxi ride to Heraklion city centre costs approximately 10 euros and lasts for 10 minutes, while a 30-minute bus ride costs approximately 1.70 euros. 
 
Swimming pool
The hotel features a large fresh-water outdoor pool, where you can relax throughout the day. Opening hours for the pool are between 10:00-18:00. A life guard is based at the pool area on a daily basis during opening hours.
 
Food and Drink
Guests can dine at the hotel's "Faskomilia" Restaurant, which offers a variety of Greek and international flavours, including our homemade breads, pastries, desserts and other traditional delicacies. Our chef and staff will be happy to help with any particular dietary needs. 

Opening hours are as follows: Breakfast 07:00-10:15 - Lunch 12:00-14:00 - Dinner 19:00-21:00

The hotel offers a bar where you can enjoy a variety of drinks to suit your taste. The main bar is open from 18:00 until 23:00. You can also enjoy your drinks by the pool. Our outdoor pool bar is open from 10:00 till 23:00 in the evening (subject to seasonal weather conditions). There, a variety of drinks and snacks are offered throughout the day. We wish to notify you that the hotel bars remain open until 23:00 for All-Inclusive guests. Thereafter, the bar can remain open however guests are required to pay for their drinks.
 
Internet and Wi-Fi access
Wi-Fi is available in all hotel areas and is free of charge. 

Internet Corner
The Internet Corner is located in the shared lounge. There you are able to check your emails and/or play computer games. There is a small charge of 50 cents/30 min or 1 euro/hour.

Business Centre
Our business centre is located in the shared lounge in the form of an office. It is a private area for our guests who wish to conduct their work in a more quiet space.

Parking
We offer free private parking on site, where reservation is not required.

Luggage storage
We provide a room to keep your luggage safe in case you want to take advantage of some spare time on your departure.

Beach towels
We provide beach towels with a deposit of 10 euros that is returned on the day you depart. Please inquire at the hotel front desk.

Safety Box
All rooms are equipped with a safety box, which costs 1.5 euro per day. Our front desk staff will be happy to give you all the information you need, so that you can set the secret password you wish.

Activities and Entertainment
The hotel features a basketball court, table-tennis (ping-pong) table, dart board, card table, and backgammon boards that can be used by all guests free of any charge. Children can play at the playground located by the pool bar area. We also provide a variety of computer games at the Internet Corner, with a small charge. Additional activities that involve an extra coin charge include a pool table and an air hockey arcade game, located at the pool area. A selection of books and daily press is offered for you to enjoy during your stay.
Our Entertainment schedule includes Greek and Latin-themed evenings on a weekly basis, in addition to fitness classes. These activities take place between the months of June and September and remain subject to weather conditions.